SECURITYHow we protect your data

Your content is
safe with us.

Security isn't a feature we bolt on: it's built into how Welto stores, processes, and transmits everything you give it.

How we protect you

The safeguards behind every upload, transcript, and payment.

Encryption in transit

All traffic to and from Welto is encrypted with TLS, so your uploads and results can't be intercepted on the way.

Encryption at rest

Your media, transcripts, and outputs are stored encrypted, protected by the infrastructure our platform runs on.

Isolated workspaces

Row-level security scopes every project to its workspace, so your content is never visible to other users.

Trusted infrastructure

We run on established cloud providers with strong physical and network security and a proven compliance track record.

Data minimization

We collect only what we need to run the service, and we never sell your data or train public models on your content.

Access controls

Access to production systems is limited, authenticated, and logged, only what's necessary to operate and support the service.

Payments you can trust

  • All payments are processed by Stripe, a PCI Service Provider Level 1, the highest level of payment security.
  • We never see or store your full card details; they go straight to our payment processor.
  • Billing and subscription data is kept in sync securely, so your plan and limits are always accurate.

Found a vulnerability?

We take security reports seriously and appreciate responsible disclosure. If you've found an issue, tell us and we'll respond quickly.

security@welto.ai